Insurance Support


Did you know Oklahoma law gives you the right to take your car to the glass shop of your choice, regardless of who your insurance company’s “preferred provider” is? It’s true! Since an automobile represents a substantial investment, it just makes sense to choose Robinson Glass, where you are assured of a professional installation that returns your vehicle to its original factory condition.

If you have a chipped, cracked or broken windshield or other damaged auto glass part, bring it to one of the convenient Robinson Glass locations, where our certified technicians will install glass made by ORIGINAL EQUIPMENT manufacturers, using the same kind of adhesives used when your car rolled off the assembly line new.

If the job is covered by insurance, the trained staff at Robinson Glass will be happy to assist you in filing your claim. Robinson Glass will take the hassle and confusion out of insurance filing and can inform you about waiver of deductible or other money-saving features that may be applicable to your claim.

HELPFUL HINTS FOR INSURANCE CUSTOMERS:
Bring your vehicle to the Robinson Glass location nearest you. Do not forget your security verification form! It has your policy number!

We will provide you with the authorized phone number of your insurance company’s auto glass claims center and the phone number of your agent, if needed.

We have learned from experience what information your company will require from you to process your claim. We will help you collect the needed information before the call is made to the claims center; this will prevent repeated calls and speed the approval of your claim. Once the claim is reported, your insurance will send all the needed information to Robinson Glass by fax or by electronic download.

We will see that you receive any applicable discount or waiver of deductible to reduce your out-of-pocket expense.

If you prefer, all of the above can be handled over the telephone so that when you arrive, the Robinson Glass representative will have everything needed to process your claim.

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